We’re delighted to report that our friends Brand Embassy have closed a $1 million round of seed investment with two funds and are opening six new offices globally. We first got to know Brand Embassy and its founder Vit Horky when acting as mentors on the Start Up Yard accelerator in Prague; it was clear from the get-go that Vit had a great business on his hands and we’ve watched its progress eagerly ever since.
Here’s how BE have made the announcement:
Brand Embassy equips companies to answer customer service inquiries through social media channels such as Facebook and Twitter, enabling them to provide “social care” for their customers with its SaaS platform. it has moved quickly to establish its niche in the evolving customer service industry. “Our platform has been used by over fifty large international companies across the world,” says Vit Horky, Co-founder and CEO of Brand Embassy. “They’ve handled over 7.5 million service issues via Brand Embassy since 2012. Currently our strongest sectors are with telecoms and financial groups – two sectors where customers demand a fast and accurate response to their queries.”
Congratulations to Vit and the team; we look forward to watching where the business goes next.
For more information, go to the News page on Brand Embassy.